Home Nursing Care
Nurse-led homecare support according to the client’s assessed needs and agreed care plan.
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HomeCare Services • Westlands, Nairobi
Compassionate Care at Home
Professional, nurse-led home healthcare for individuals and families.
Tender Hearts HomeCare Services provides personalised home nursing, elderly care, caregiver support, wound care, post-hospital support and other home-based services from Westlands, Nairobi, serving clients across Kenya.
Serving clients across Kenya
Care that respects dignity, comfort and independence.
Care begins with listeningWe discuss the individual’s needs and build the care arrangement around the person and family.
Compassionate Support
Care in Familiar Surroundings
Dignity & Respect
Clear Family Communication
Care tailored to real needs
HomeCare Services for Different Stages of Care
From everyday caregiver support to post-hospital assistance and selected clinical services at home, Tender Hearts provides support tailored to the needs discussed with each client and family.
Explore all servicesElderly Care
Compassionate assistance with daily living, mobility, hygiene and companionship at home.
View service detailsPost-Hospital Care
Recovery support and follow-up for individuals transitioning home after hospital discharge.
View service detailsWound Care
Wound dressing, pressure sore management and post-surgical wound support where appropriate.
View service detailsNewborn Care
Home-based support for families caring for newborn babies.
View service detailsPhysiotherapy & Rehabilitation Support
Support with agreed rehabilitation and mobility routines as part of the client’s care plan.
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Care in familiar surroundings
Professional Support, Designed Around Life at Home
Tender Hearts supports different stages of homecare with a calm, respectful and patient-centred approach.
Home Nursing
Home Nursing Support
Professional nursing support delivered in the comfort of home according to the client’s care needs.
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Recovery Support
Post-Hospital Care
Support for clients transitioning home after hospital care, including monitoring and rehabilitation support where appropriate.
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Family Care
Mother & Newborn Support
Home-based support for families caring for newborn babies during an important stage of adjustment and care.
View newborn care
Care that feels personalSupport provided with dignity, respect and attention to the needs discussed with each family.
Tender Hearts approach
Support Where It Matters Most — At Home
Home can be an important place for comfort, familiarity and family involvement. Tender Hearts provides personalised support designed around each client’s needs, preferences and health goals.
- Compassionate communication
- Respect for dignity and privacy
- Personalised care planning
- Family support and communication
Why families choose Tender Hearts
Professional Care with a Human Approach
Tender Hearts combines nursing experience, personalised care planning and compassionate support to help clients receive appropriate care at home.
Nurse-Led Professional Care
Care is guided by nursing knowledge and practical experience, with attention to safe and appropriate home-based support.
Compassion & Reliability
We approach clients and families with empathy, respect and a commitment to dependable support.
Personalised Care Plans
Care arrangements are built around the individual’s needs, preferences, health goals and home environment.
Patient Safety Focus
Our approach emphasises hygiene, appropriate care protocols, monitoring and clear communication with clients and families.
Experienced leadership
Led by Fredrick Otin
Director Fredrick Otin brings over 12 years of professional nursing experience to Tender Hearts HomeCare Services, supporting the organisation’s commitment to compassionate, dependable and patient-centred care.
Read about Tender Hearts12+Years of professional nursing experienceFredrick Otin • Director
Our care process
A Clear Path from Enquiry to Ongoing Support
Tender Hearts follows a structured care approach that begins with understanding the client and continues through planning, care delivery and follow-up.
Initial Assessment
We begin by understanding the client’s needs, preferences and health goals.
Personalised Care Plan
An appropriate care plan is developed around the individual and family.
Professional Care
The agreed care is delivered with compassion, dignity and professionalism.
Monitoring & Follow-Up
Care is monitored and followed up according to the agreed arrangement.
Family Communication
Families are kept involved through clear communication where appropriate.
Start a care conversation
Need HomeCare Support?
Tell Tender Hearts what type of support you or your family are looking for. We can discuss the next step with you.